Shipping policy

Shipping Policy

Thank you for shopping with Liyu Habesha Dolls! We strive to ensure your order is delivered promptly and securely. Please review our shipping policy below.

Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will begin processing the next business day. Once your order has been processed, you will receive a confirmation email with tracking details.

Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and selected shipping method. Delivery times vary depending on your shipping address:

• Domestic Shipping (within [Country]): 3-7 business days

• International Shipping: 7-21 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing for international orders.

Shipping Carriers
We partner with reliable carriers such as USPS, DHL, UPS and FEDEX to ensure timely delivery.

Customs, Duties, and Taxes
International orders may be subject to customs fees, duties, or taxes, which are the responsibility of the customer. Liyu Habesha Dolls is not liable for any additional charges incurred during customs processing.

Order Tracking
Once your order has shipped, you will receive an email with a tracking number to monitor your shipment’s progress. Please allow up to 48 hours for tracking updates to appear.

Shipping Restrictions
We currently do not ship to certain restricted locations.

Lost or Damaged Shipments
If your order is lost or arrives damaged, please contact us at liyudolls@gmail.com within 7 days of delivery. Provide your order number and photos of the damage (if applicable) so we can assist you promptly.

Contact Us
For any questions or concerns regarding shipping, feel free to reach out to us at liyudolls@gmail.com.

We appreciate your support and look forward to delivering your Liyu Habesha Dolls!